Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
The Group Benefits Advisory Committee (GBAC) was created to advise the ERS Board of Trustees in the planning and development of employee benefits programs under the Texas Employees Group Benefits Program (GBP). The committee provides the Board with input from ERS participants, benefit experts and professionals to ensure that state benefit offerings provide value to participants and employers and remain competitive at a reasonable cost to members, retirees and their dependents. Composed of no more than 11 members appointed by the Board, the committee reflects a diverse cross-section of GBP-participating entities and stakeholder groups, including:
The committee meets at least twice each year and provides reports and feedback to the ERS Board of Trustees.
The ERS Board of Trustees adopted the current version of the GBAC Governance Charter in August 2020.
Questions about or suggestions for the GBAC can be submitted to GBACadmin@ers.texas.gov.