Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Scott and White Care Plans is a Health Maintenance Organization (HMO) located in central Texas that offers a wide range of health care benefits under the Texas Employees Group Benefits Program (GBP). If you live in a county within the plan’s service area, you can enroll in Scott and White Care Plans.
Please note: Scott and White Care Plans will not be part of the GBP offerings as of September 1, 2021.