Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
If you are an active state employee and you have other group health insurance that is comparable to the Texas Employees Group Benefits Program (GBP) health insurance, you are eligible to opt-out of your GBP health insurance. Eligible employees can sign up for a monthly Opt-Out Credit to apply toward the premium for certain optional benefits. Full-time employees can earn up to a $60 credit to apply to toward GBP dental, vision and/or Voluntary Accidental Death and Dismemberment (AD&D) insurance premium(s). Part-time employees can earn up to a $30 credit toward their dental, vision and/or Voluntary AD&D premium(s).
Your prescription drug benefits are part of your health benefit. If you opt-out of your health plan, you are also giving up your prescription drug coverage and Basic Term Life Insurance coverage.
Health Insurance Opt-Out Credit Fact Sheet