Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
If you are enrolled in HealthSelect of Texas®, you must have a primary care provider (PCP) on file with Blue Cross and Blue Shield of Texas (BCBSTX) to get the highest level of benefits and save the most money. However, anyone can benefit from having a PCP! A study by the National Institutes of Health shows that people who have a PCP to provide and coordinate their health care live longer, healthier lives. Here are five more reasons why choosing a PCP is one of the most important health care choices you can make:
If you’re a HealthSelect of Texas participant, you can change your PCP selection at any time by doing one of the following things:
Choose an in-network doctor to be your primary care provider today and find a partner for your health!
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