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Dependent Eligibility Verification

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Dependent Eligibility Verification

Administered by Alight Solutions
Employees and retirees must send documentation proving that all their dependents newly enrolled in health insurance are eligible for coverage in the Texas Employees Group Benefits Program (GBP). As part of the dependent verification process, Alight Solutions:

  • sends communications to employees and retirees,
  • answers questions about the verification process,
  • provides a secure web portal,
  • receives and reviews documents, and
  • securely destroys all documents, after the process is completed.

Contact Numbers

Toll-free phone

(800) 987-6605 | TTY: 711
Monday - Friday, 7 a.m. - 10 p.m. CT


Regular mail

Dependent Verification Center
P.O. Box 1403
Lincolnshire, IL 60069-1403

Overnight deliveries/packages only (anything that can’t be sent to a post office box)

Dependent Verification Center
100 Half Day Rd.
Lincolnshire, IL 60069-1403