Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
HMOs are network-restricted health plans available only to members and their eligible dependents who live in certain Texas counties. HMO provider networks are much smaller than the statewide network in the HealthSelectSM plans. Members typically pay full cost for care received from providers outside the network (except emergency care). HMO premiums are usually lower than the non-Medicare HealthSelect premiums. Each HMO includes comprehensive prescription drug coverage administered by the HMO directly.
Serving the San Antonio area
Note: This plan will no longer be available through the Texas Employees Group Benefits Program (GBP) starting September 1, 2021
Serving central Texas
Note: This plan will no longer be available through the Texas Employees Group Benefits Program (GBP) starting September 1, 2021.
KelseyCare Advantage Medicare HMO
This plan is no longer available through the Texas Employees Group Benefits Program (GBP). Learn more about coverage options for former KelseyCare Advantage participants.
Texas law authorizes ERS to charge a premium to any person enrolled in a Texas Employees Group Benefits Program (GBP) health plan who uses tobacco products, including e-cigarettes and vaping products. Read about ERS’ tobacco policy.
Health Insurance Opt-Out Credit Fact Sheet