Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
The Texas Employees Group Benefits Program (GBP) offers three types of life insurance for retirees: Basic Term Life Insurance, Optional Term Life Insurance and Retiree Fixed Optional Life Insurance. Retirees are eligible for Basic Term Life Insurance when enrolled in a GBP health plan and only one of the optional life plans.
Monday - Friday, 8 a.m. - 5 p.m. CT
Securian Financial Group, Inc. Group Insurance - Austin Branch Office 600 Congress Ave, Suite 2160 Austin, TX 78701