Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Summer Enrollment is the one time of year you can make benefits changes without having a qualifying life event.
Get ready for Summer Enrollment and Plan Year 2021, which starts September 1, 2020, by reviewing your health plan and the following optional benefits before your Summer Enrollment phase ends.
ERS Newsletters: