Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Remember: You do not need to provide the IRS with a copy of Form 1095-B–your health plan will send them this information electronically. But you may want to keep a copy of Form 1095-B with your tax or insurance records.
Reminder: Your W-2 payroll tax form comes from your employer–not your health plan or ERS. Contact your employer if you have questions about your W-2 payroll tax form.
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