Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
During Summer Enrollment, you may apply for Optional Term Life and/or Dependent Term Life by providing evidence of insurability to demonstrate your good health. What might surprise you is how easy the process is.
Visit the Optional Term Life Insurance webpage for details about coverage options and rates and to apply for coverage. Securian Financial will send you credentials to access their website. On the website, you’ll need to answer three health questions and provide your height and weight.
If you’re curious whether a specific medical condition would disqualify you, call Securian Financial toll-free at (800) 872-2214.
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