Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.
Wait times are lengthy due to high call and email volume. We appreciate your patience. Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.
ERS offers a variety of leaves such as vacation, sick, holiday, bereavement, and jury duty.