Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Below are the previous ERS solicitation opportunities that led to the current vendors that provide ERS’ current programs, products and services offered to our members. To view the current lists of vendors for each program go to Schedule located under Group Benefits Program.