Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Attend a Ready, Set, Retire! to get information you need to make fully informed decisions about retirement. Learn about retirement eligibility, insurance at retirement, and purchasing service credit. Includes a presentation about the Texa$aver 401(k) and 457 Plan.
Sessions are available in person, online, or you can watch a recorded presentation on-demand.
View frequently asked questions about retirement >
View full ERS events calendar >