Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
There are three steps to retirement. ERS members with retirement accounts can create a personalized retirement estimate (Step 1) at any time, even if they’re not planning to retire soon.
Planning Your Retirement Booklet
Think of your retirement as a three-legged stool. The three legs include your State of Texas retirement, your Social Security Administration (SSA) benefits and your personal savings. If you are a Certified Peace Officer or Custodial Officer please see the Planning Your Retirement – Certified Peace Officers/Custodial Officers booklet.
Retirement Checklist
Three Steps to Retirement
Retiree Insurance and Related Benefits, as Compared to Active Employee Benefits
Retirement FAQs