Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
While the coronavirus is getting most of the attention lately, the flu hasn’t gone away. Adults aged 65 and older are among the most susceptible to the disease and its complications. The Centers for Disease Control and Prevention recommends getting a vaccine in September or October to give flu-fighting antibodies a chance to work.
Check with your provider if you typically visit their office for your shot. Flu vaccines also are covered at 100% at in-network pharmacies that offer flu shots. Visit your plan website to view a list of in-network pharmacies.
ERS Newsletters: