200 E. 18th St
Austin, Texas 78701
7:30 a.m.-5:00 p.m., Monday - Friday
Drop box available 24/7.
Driving directions and parking instructions
ERS is a tobacco free facility.
(877) 275-4377 (Toll-free)
TDD/TTY: 7-1-1 or (800) 735-2989
7:30 a.m.-5:30 p.m., Monday - Friday
P. O. Box 13207
Austin, Texas 78711-3207
ERS is a tobacco free facility
When you need to send a fax to ERS, please include a cover sheet that includes only:
Emails are answered as soon as possible. You must use your email address that is on file with ERS to receive personal account information. For an immediate response, please call 7:30 a.m. – 5:30 p.m. , Monday – Friday.
We are unable to do the following by email:
Fields marked with an asterisks are required.