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Enrollment Specialists are available by phone to assist with Summer Enrollment changes during your two week enrollment period from 7:30 a.m. to 7 p.m., Monday through Friday.

All other departments are available during normal business hours from 8 a.m. to 5 p.m.

Like many organizations, we are facing pandemic-driven staff shortages. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. We sincerely apologize for any delays. ​We are committed to providing the best service we can with the resources available at this time. Thank you for your patience.

Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

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            • Taxes are withheld from distributions
        • Teacher Retirement System (TRS) and Optional Retirement Program (ORP) Annuity
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    • About ERS
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        • Certain Group Health Benefit Plan Contracts
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Employees Retirement System of Texas

Employees Retirement System of Texas

200 East 18th Street
Austin, TX 78701

Toll-free: (877) 275-4377
TTY: 711
Fax: (512) 867-7438

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