Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
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Get answers to questions about my ERS retirement
A new year and fresh start sound pretty good. Remember, it’s not just your calendar that starts over—many health insurance deductibles, coinsurance and out-of-pocket maximums reset on January 1.
Rosanna Boyd's out-of-pocket maximum protected her from health bills that could threaten her financial stability.