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Consumer Directed HealthSelect

A network-based, high-deductible preferred provider organization (PPO) plan available statewide, administered by Blue Cross and Blue Shield of Texas (BCBSTX), HSAs administered by Optum Bank

Website:

Visit the Consumer Directed HealthSelect and HSA websites for the following and more:
  • Get information about plan benefits
  • Find a provider in the HealthSelect network (BCBSTX)
  • Access claims information (BCBSTX)
  • Learn about health and wellness programs (BCBSTX)
  • Set up an HSA (Optum Bank)
  • Manage your HSA (Optum Bank)
  • See a list of qualified health expenses (Optum Bank)

Group Number:

238000

Phone:

Consumer Directed HealthSelect

(administered by Blue Cross and Blue Shield of Texas)
(800) 252-8039 (TTY:711)
Monday - Friday 7 a.m. - 7 p.m. CT
Saturday 7 a.m. - 3 p.m. CT
Optum Bank
(866) 234-8913 (TTY:711)
Monday - Friday 7 a.m. - 9 p.m. CT
Saturday - Sunday 8 a.m. - 4:30 p.m. CT
Nurseline
(800) 581-0368
24 hours a day / 7 days a week
If you’re not sure where to go for care, or you just have questions, calling the 24/7 Nurseline may help you.
Health Savings Account

(administered by Optum Bank)
Toll-free: (800) 791-9361, TTY: 711

Address(es):

Send claims and correspondence to:
PO Box 660044
Dallas, TX  75266-0044
General correspondence:
P.O. Box 271629
Salt Lake City, UT 84127-1629