Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Click the appropriate link under "My Personal Information" to view and update your personal information:
When your change is complete, a confirmation will be sent to your email address on file. If you do not have an email address on file, the confirmation will be sent to your mailing address.
Note: Changes to your county can result in eligibility changes for health insurance. See the eligibility areas for Community First and Scott & White.