Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
HealthSelectSM of Texas for retirees is a network-based point-of-service plan administered by Blue Cross and Blue Shield of Texas (BCBSTX). The plan includes a comprehensive prescription drug plan called the HealthSelect Prescription Drug Program, which is administered by OptumRx. You will receive two ID cards: one for medical and one for prescription drug benefits. Enrollment in this plan also includes $2,500 of Basic Term Life Insurance.
Plan benefits vary depending on whether your providers are in the HealthSelect network. It pays to stay in the network - using network providers can reduce your out-of-pocket costs.
Monday - Friday 7 a.m. - 7 p.m. CT Saturday 7 a.m. - 3 p.m. CT
HealthSelect of Texas® (administered by Blue Cross and Blue Shield of Texas) PO Box 660044 Dallas, TX 75266-0044