Prior authorization for medication may need action from your provider or you

June 05, 2024
prescription drug bottle spilling pills on table

1-minute read

Timely response to Express Scripts could help you get your prescription sooner

If you’re prescribed medication that requires a prior authorization, Express Scripts, the administrator of the HealthSelectSM Prescription Drug Program, may reach out to your provider to get more information. Please remind the provider to respond as quickly as possible. If Express Scripts is unable to reach them, they may contact you for assistance.

Please keep in mind:

  • If Express Scripts leaves you a message, to protect your privacy, they may not include full details, such as the name of the medication.
  • Medications that didn’t require prior authorization under the previous administrator may require it now.