Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
ERS offers a variety of optional benefits to help members and their families live healthy, productive and financially secure lives. Optional benefits available to employees and retirees include:
Optional benefits available only to employees include:
Optional benefits are paid for 100% by participants. The State of Texas does not provide funding for optional benefits or their administration. ERS manages optional benefits, and contracts with third-party administrators to help keep costs low.